Privacy Statement

Privacy Statement

R G Bassett & Sons Ltd is committed to ensuring that your right to online privacy is maintained. Set out below is a summary of our privacy statement. By visiting our web site, you are accepting and consenting to the practices described in this privacy statement.

Data Protection Act 1998
R G Bassett & Sons Ltd is registered under the Data Protection Act 1998, and your rights under this Act are provided for in this policy and on R G Bassett & Sons Ltd’s web site.

What Personal Information does R G Bassett & Sons Ltd Collect about You?
When you visit our web site, no personally identifiable information is collected about you. However, when you complete our web site enquiry form or log in to our Customer Portal to place a transport order, we need to know certain information about you, such as your name, address, email address, telephone number etc., to process your order or service your enquiry. The relevant information is used by us to provide you with the service you request, and to communicate with you on any matter relating to the provision of our service. By submitting this information, you consent to our use of this information, in accordance with this Privacy Policy.

We may also utilize information and statistics in order to help us develop our service to you, and provide information to third parties. These statistics will not include information which will identify any individual. We use a third-party service provider (Google Analytics) to collect and analyse the information about our customers to better meet your needs. Google Analytics may store data or use cookies on our behalf, however, we do not share information that would enable them to identify you individually. Their purpose is to provide us with information that may better help us tailor the services we offer on our site.

Other than those already mentioned, R G Bassett & Sons Ltd does not share your information with any other companies or individuals except to the extent that is necessary to complete your order.

Use of Cookies and Other Information Gathering Technologies
Information about you, including order history and personal details, are all stored in a secure database on our server. In this way we can avoid using cookies, whilst still giving you personalised use of the web site.

Ensuring your Privacy
We take appropriate steps, to ensure that your privacy is maintained. Access to your personal information is restricted to those members of R G Bassett & Sons Ltd staff who require such access in order to carry out their duties. Except as already mentioned, we do not currently, and will not in the future, provide any of your personal information to other companies or individuals without your permission. We do not take on-line payment for the services we provide, so no credit/debit card data is collected via this web site.

Information Stored
Information held about recipients of our goods (if other than registered users) will be retained on our computer for record purposes only.

Internet Security
Whilst this Policy has been designed to protect your privacy, no one can guarantee that data transmission over the internet is 100% secure. As a result of this while we maintain this Privacy Policy in order to protect your information we cannot guarantee or warrant security of any personal information that you provide us with and such transmission is made by you at your own risk.

Further Information
This Privacy Policy applies only to R G Bassett & Sons Ltd web site and not to any site which is linked to our site. The technology used on the Internet develops and changes rapidly and we may from time to time make changes to this Privacy Policy. Our current policy will always be displayed on this web site.

If you have any queries about R G Bassett & Sons Ltd’s Privacy Policy, please email